Support
Questions about bookings, exam day or your account? Reach our UK-based support team by live chat or email, whichever suits you best.
Chat with our team in real time. It is the fastest way to get help with a booking, exam-day access or a quick account question.
Monday to Friday, 9am–6pm UK time
Excluding bank holidays. Outside these hours, leave a message and we’ll reply by email.
Prefer WhatsApp? Message our team and we’ll reply as soon as we can, usually within office hours.
07417 587188
Monday to Friday, 9am–6pm UK time. Tap to start a chat.
Prefer email, or getting in touch out of hours? Send us the details and we’ll get back to you within one business day.
support@qnewton.co.uk
Please include your name and your child’s exam date if your question is about a specific booking.
On exam day, our team monitors live chat throughout the 8-hour exam window to help with any technical issues.
Looking for a quick answer first? Browse our FAQ.